Cancellations

24 hour notice:

If given less than 24 hours notice the lesson will be charged the regular cost and will not be rescheduled.

Illness, family emergency:

There are two options:

  1. Reschedule: The lesson can be rescheduled and completed within four weeks of the originally scheduled date. The lesson cannot be counted as a credit for the next months’ session.

  2. Forfeit lesson: Forfeit the lesson without a refund.

Make up lesson:

  • Once a make-up lesson is scheduled it cannot be rescheduled. The lesson is considered to have been given if the student misses the scheduled make-up for any reason.


Payment

Monthly payments are due by the first lesson of each month.

  • Zelle: (Preferred method) Zelle is free of charge and allows you to safely transfer money from your bank to another. To send payment, enter Kendravoicestudio@gmail.com as the recipient. To see how Zelle works, click here.

  • Venmo: Venmo is free of charge and allows you to safely transfer money from your bank to another.  Venmo is owned by PayPal. To send payment, search for Kendra Fogg Voice Studio. To see how Venmo works, click here.

  • Check: Please make check payable to Kendra Fogg.


Running late

Please call me to let me know if you are running late. I will do my best to accommodate the timing, but I cannot guarantee the full lesson if you arrive late for your scheduled time.


Ending Lessons

If at any point you would like to stop taking lessons, please give me two weeks notice by sending an email to KendraVoiceStudio@gmail.com. If given less than two weeks notice, you will not be able to receive a refund for the two upcoming weeks of lessons. This ensures that I have enough time to plan accordingly.