Cancellations

24 hour notice:

If given less than 24 hours notice the lesson will be charged the regular cost and will not be rescheduled.

Illness, family emergency:

There are two options:

  1. Reschedule: The lesson can be rescheduled and completed within four weeks of the originally scheduled date. The lesson cannot be counted as a credit for the next months’ session.

  2. Counted as a missed lesson: The lesson will be considered a missed lesson and will be billed the regular lesson fee.

Make up lesson:

  • Once a make-up lesson is scheduled it cannot be rescheduled. The lesson is considered to have been given if the student misses the scheduled make-up for any reason.


Running late

Please call me to let me know if you are running late. I will do my best to accommodate the timing, but I cannot guarantee the full lesson if you arrive late for your scheduled time.


Payment

Monthly payments are due by the first lesson of each month.

  • Zelle: (Preferred) Zelle is free of charge and allows you to safely transfer money from your bank to another. To send payment, enter Kendravoicestudio@gmail.com as the recipient. To see how Zelle works, click here.


Ending Lessons

If at any point you would like to stop taking lessons, please give me two weeks notice.